For whatever reason, Samoa has no phone service. So how do you report this problem? Can't call them (AT&T). Can't e-mail them if your service is through their e-mail. If you call them to report, they want an alternative # to call. It just so happens that Robin is in Sacramento with our cell phone, so I can not call her or anyone else. Kind of funny really. We are more vulnerable than we think. AT&T say that our service will be returned by Thursday at noon.